My Friend's list is gone also, and i can't add anyone:/ i hope it gets fixed soon! It wont, remember according to the sheep on gamefaqs and ms it is fixed. That would explain why 1-800-4 my xbox is not accepting anymore calls do to volume right now.
Hey there DirtDiver!
Sorry to hear that you're dealing with this issue trying to get in contact with your friends.
I would say that if you are having these issues persist after all of the previously posted troubleshooting steps, then it might be time for you to try a soft reset. It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.
Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey will be removed) and have easy access to your internet network.
Also make sure that you select the option denoted reset and keep my games & apps.
Follow the steps here on How to reset your console to factory defaults on Xbox One and let us know how that helps with the issue
Thanks!
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